Effective Date: January 20, 2020

At GetRichShop, we are committed to providing high-quality products and exceptional customer service. If you are not completely satisfied with your purchase, we offer a flexible and transparent return policy in accordance with Google Merchant Center standards.

1. Return Eligibility

You are eligible to request a return under the following conditions:

• The return request is made within 30 business days of receiving your order.

• The item is unused, unworn, and returned in its original packaging, including all accessories and tags.

• A valid proof of purchase (e.g., order confirmation or receipt) is provided.

• Final sale, custom-made, or non-returnable items cannot be returned unless they are defective or incorrect.

2. How to Initiate a Return

To start the return process:

1. Contact us via email at support@getrichshop.shop or by phone at +1 720 256 5545.

2. Provide your order number, reason for the return, and photo evidence if the item is damaged or defective.

3. Once approved, we will send you return instructions.

4. Ship your item using a trackable service, preferably UPS, to the return address below.

3. Return Shipping Information

• Return shipping costs are the responsibility of the customer, unless the item is defective or the error was on our part.

• Please use a trackable shipping service to prevent lost packages.

• All returns must be shipped to:

Return & Shipping Address:
GetRichShop Returns Department
3868 Davis Lane
Denver, Colorado, 80211
United States

We recommend using UPS for fast and reliable delivery.

4. Refunds

Once we receive and inspect your returned item:

• You will receive an email notification about the approval or rejection of your refund.

• If approved, your refund will be issued to the original method of payment (e.g., PayPal) within 5–7 business days.

• Original shipping charges are non-refundable unless the return is due to our error.

5. Exchanges

We currently do not offer direct exchanges. If you wish to exchange an item, please return it for a refund and place a new order.

6. Damaged or Incorrect Items

If you receive an item that is damaged, defective, or incorrect:

• Contact us within 7 business days of delivery.

• Provide your order number, a detailed description of the issue, and photo documentation.

• We will offer a replacement or full refund, including return shipping costs.

7. Contact Information

If you have any questions about returns, please contact us:

• Email: support@getrichshop.shop

• Phone: +1 720 256 5545

• Address: 3868 Davis Lane, Denver, Colorado, 80211, United States

Updated on August 3rd, 2024